Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shrawanofficial80@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return & Refund Policy
At Aurora, we want you to be completely satisfied with your Smart Health Tracker Ring.
Returns
You may request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.
To start a return, please contact us at [your email].
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed within 5–10 business days to your original payment method.
Shipping Costs
Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
Non-returnable items
- Items marked as Final Sale
- Used or damaged products not caused by us
Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider as processing times may vary.
You can always contact us for any return question at shrawanofficial80@gmail.c